Privacy Policy
Welcome to the official website of Enba Garden (hereinafter referred to as "this Website"). This Website is operated by Enba Garden Co., Ltd. (hereinafter referred to as "the Company"), providing brand introductions, information on bulb flowers and gardening products, online shopping, member services, gardening knowledge sharing, latest news, business inquiries, and other related services.
Enba Garden values the personal data and privacy of every user and complies with the Personal Data Protection Act and relevant laws and regulations. To protect the security of your personal data and ensure your confident use of the services on this Website, this Privacy Policy has been established to explain how the Company collects, processes, uses, and protects your personal data. Please read the following contents carefully.
1. Scope of Application
This Privacy Policy applies to the collection, processing, and use of personal data involved when you use various services of this Website, including but not limited to browsing the website, registering as a member, purchasing products, contacting customer service, inquiring about business cooperation, subscribing to newsletters, participating in activities, and using related services provided by this Website.
This Website may contain links to third-party websites or platforms. When you click and visit these websites, the collection, processing, and use of personal data will be handled in accordance with the privacy policies of those respective websites. We recommend that you consult their relevant statements separately.
2. Statutory Notification Requirements Under the Personal Data Protection Act
Collecting Entity: Enba Garden Co., Ltd.
Purposes of Collection: Providing member services, product sales, customer management, logistics and delivery, business cooperation inquiries, gardening knowledge services, e-commerce, marketing activities, advertising and business conduct management operations, after-sales services, and other services related to the Company's business scope.
3. Methods of Personal Data Collection, Processing, and Use
When you register as a member, shop, complete contact forms, subscribe to newsletters, sign up for events, inquire about landscape engineering, flower farmer cooperation, or other business collaborations on this Website, the Company will request necessary information based on the service content and process and use it within the scope of specific purposes.
To improve service quality, we may integrate data obtained from the website, social media, official LINE account, events, and other legally acquired sources for analysis to optimize products, the website, and customer service. Additionally, data may be uploaded to databases of our other software vendor partners without separate notice.
Please ensure that the information you provide is accurate and complete. If you refuse to provide necessary information, certain services may not be provided normally.
The website server may also automatically record IP addresses, browser types, device information, browsing timestamps, and operational logs solely for website maintenance, information security, and service improvement purposes.
4. Categories of Personal Data Collected
Includes name, telephone number, email address, physical address, membership information, order history, payment and delivery information, product preferences, customer service communications, partner company name, tax ID (Unified Serial Number), job title, business request details, as well as IP addresses, Cookies, and other website usage information.
5. Sharing Personal Data with Third Parties
The Company will not sell, exchange, or rent your personal data, except as required by law or with your consent. However, within the scope necessary to provide payment processing, logistics delivery, website operations, information systems, or other services, necessary data may be provided to partner service providers, who are required to properly protect your data in accordance with the law.
The Company may share your personal data with third parties within the necessary scope under the following circumstances:
When required by applicable laws and regulations or requests from governing authorities.
When completing the services you applied for or requested. For example, for product payments, logistics delivery, e-invoice issuance, member services, customer service processing, website maintenance, or other matters related to website services, the Company may provide necessary data to partner third-party service providers to fulfill such services.
With your prior consent or authorization.
When your actions on this Website violate laws, regulations, or terms of service, or may harm the rights and interests of the Company, other users, or third parties, and sharing is necessary to identify, contact, or initiate appropriate legal action.
When entrusting third parties to assist in collecting, processing, or using personal data, the Company will fulfill its duty of supervision and management, requiring them to properly safeguard your personal data in accordance with relevant laws and contractual agreements, and prohibiting them from using the data for any other purposes.
6. Use of Cookies
This Website may use Cookies and related technologies to record browsing preferences, analyze website traffic, and improve user experience. You may refuse Cookies in your browser settings; however, certain features of the Website may not function properly as a result.
7. Your Rights
In accordance with the Personal Data Protection Act, you have the right to inquire about, review, request copies of, supplement, correct, or request to cease the collection, processing, use, or deletion of your personal data (except where retention is required by law). To exercise these rights, please contact our customer service.
8. Amendments to the Policy
The Company reserves the right to amend this Privacy Policy at any time. The updated content will be announced on this Website without individual notice. You are advised to review the latest version regularly.
