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早鳥預購優惠中:滿3件98折、5件96折、10件94折

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Anti-Fraud Statement

Dear Customers,

Thank you for your support and trust in Enba Garden!

Recently, scammers have increasingly impersonated brand representatives or customer service staff, contacting consumers via phone calls, text messages, social media messages, or emails to request actions on ATMs, online banking, or the disclosure of personal financial information. Please be sure to verify any such communication with us first and do not follow instructions from suspicious callers.

Enba Garden Reminds You:We will never proactively call to request a change in your payment method, nor will we ask you to operate your financial accounts—such as performing transfers, canceling settings, or undoing installments—under any of the following pretexts:

  • "Order setup error"

  • "Duplicate deduction"

  • "Accidental installment setup"

  • "Accidental wholesale, distributor, or group-buying account setup"

Safety Precautions & Verification Channels

If you receive any suspicious calls or messages—especially those starting with + or +886—please immediately take the following steps:

  1. Hang up immediately. Do not operate ATMs or online banking, nor click on any unknown links as instructed by the caller.

  2. Verify through official Enba Garden channels:

    • Customer Service Email: service@enbagarden.com

    • Official LINE: @enbagarden

    • Customer Service Hotline: 0938-958377

  3. Report to law enforcement: Call the 165 Anti-Fraud Hotline or 110 to report the incident.